The May cover story for Practical Accountant focuses on how a number of firms are using formalized testing to determinate if a potential hire is right for a job. It also explores how testing is ...

It may be cliché, but that doesn't make it any less true: Sometimes less is more. It's exciting when your company starts to see a steady influx of interest, and it's also tempting to say yes to every ...

The psychology of client satisfaction is a wide field of study with a large amount of useful information. Here are a few easy-to-implement concepts that can make a big difference for you and your ...

Bad clients destroy businesses. They haggle over prices, question every decision, and make you dread checking your inbox. Your energy tanks after every call. Your best work goes unappreciated. What if ...

For many remodelers (and these practices apply to interior designers), this process has become extremely protracted and complicated; so much so, that a group I work with in California found that the ...

Most coaches, consultants and experts share two fundamental goals: The first is to deliver exceptional results for their clients, ensuring they return and spread positive feedback within their ...

Select clients who are a good fit for your business instead of onboarding everyone who contacts you. By focusing on the right partnerships instead of saying yes to every opportunity, companies can ...