Issuing veterans’ benefits claims and even simply supplying a citizen with a building permit or license shouldn’t be enormously time-consuming processes that frustrate everyone involved. Unfortunately ...

Prior to implementing case and referral management technology, St. Luke's University Health Network was struggling with standardizing how it effectively and efficiently managed post-acute referrals ...

Selecting the best case management software for your organization can be a complex and critical decision. To make this process easier, it's important to identify the key features you want in the ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...