Business Wire

ServiceNow and Five9 Expand Partnership With Turnkey AI-Powered Solution for Unified Employee and Customer Experiences

TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...
Online Recruitment

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform

ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...
Destination CRM

ServiceNow Unveils AI Agent Orchestrator and AI Agent Studio

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...
Business Wire

ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys® ...
ITWire

ServiceNow and Google Cloud Unite AI Agents for Autonomous Enterprise Operations

AI agents across Google Gemini’s Enterprise platform and the ServiceNow AI Platform work as one autonomous chain across 5G networking, retail, and IT systems ServiceNow and Google Cloud deepened their ...
CMS Wire

ServiceNow Launches Now Assist for ITSM, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform

New features in Now Assist are powered by a domain‑specific ServiceNow LLM, built for the enterprise and optimized for accuracy and data privacy SANTA CLARA, Calif. — Sept. 20, 2023 — ServiceNow (NYSE ...