A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

Mercedes-Benz and Tesla rank highest for customer satisfaction in the luxury car segment. Toyota and Subaru are tied for first place in the mass-market segment. EVs rank below hybrids and gas cars ...

J.D. Power has been running a tire customer satisfaction study annually since 1989, assessing two primary tire-related issues: How loyal new-car owners are to the brands of tires fitted to their cars ...