Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

With today’s hectic startup landscape, entrepreneurs always seek technologies that improve operations efficiency and bring ...

To determine the best CRM software, I used our proprietary rubric to rank 30 platforms and 53 features that SMBs care about deeply. Then, I took the top 10 platforms and performed hands-on testing ...

We average those scores to determine our final Editor's score. CRM platforms with a high Editor's score are eligible for our list of the best CRM software. We also consider a provider for this ...

From business behemoths Salesforce to small, specialist CRM providers, almost every platform is looking for new and novel ways to leverage AI to support users. But what does AI really mean for CRM ...

Each analysis — whether for a business phone system, CRM platform, call center software or website builder — is independently verified by a business.com editor to ensure our recommendations are free ...