If there’s one thing that we know for sure about the CRM industry, it’s that evolution is a constant. We’ve also seen that CRM software is one of the fastest-growing and most valuable forms of ...

ST. LOUIS, MO / ACCESSWIRE / July 23, 2024 / Balto, the first company to provide real-time guidance to contact centers, has been named a Top 100 Company for Customer Service by CRM Magazine. The sixth ...

If it wasn’t clear enough already, we’ll just say it here plainly: Artificial intelligence has earned all its hype. After all, we’re not even two years into the era of generative AI, and ChatGPT has ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning intelligence-driven sales automation platform, has been named a Leader in the 2024 CRM Industry Leader Awards for the fourth ...

NICE was recognized for leadership in Contact Center Infrastructure, Interaction Analytics, and Workforce Engagement Management HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) today announced ...

The MarketWatch News Department was not involved in the creation of this content. ST. LOUIS, MO / ACCESSWIRE / July 23, 2024 / Balto, the first company to provide real-time guidance to contact centers ...