Most organizations at this point have at least attempted to implement or had some experience with a CRM platform. Yet in some professions, like accounting, there are still many firms that have never ...

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

(This is the latest installment in our series asking martech providers about implementing their products. The first article, about Marketo, is here.) A new customer relationship management (CRM ...

Bohling, Timothy, Douglas Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan. "CRM Implementation: Effectiveness Issues and ...

As a first point of call, HBF’s new CRM includes an autonomous agent named ‘Buddy’, which can handle initial customer queries ...

By integrating all necessary functionalities within a single platform, Pipeliner CRM eliminates the need for most third-party ...

YOUKNOW Technologies, South Africa's premium Martech solutions provider, is proud to announce its designation as a HubSpot ...

The Chief Executive of the National Petroleum Authority (NPA) has affirmed government’s commitment to address the challenges with the implementation of the Cylinder Recirculation Model (CRM).