AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Zaelab, a leading consultancy of business-to-business ("B2B") digital transformation, today announced executive appointments that strengthen the firm's leadership team as it expands its focus on ...

No-code Creatio platform key to successful tech and company M&A that now runs combined customer outreach 70% cheaper than ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Creatio, the Boston-headquartered customer relationship management (CRM) company focused on no-code and low-code CRM app deployment, has officially launched its latest platform update, the 8.3 “Twin” ...

The $10B CRM market has remained largely stagnant for nearly two decades, with B2B SaaS companies forced to rely on bloated, outdated systems that create more problems than they solve. Sales teams ...

HubSpot announced on July 29 the release of what it calls the first CRM connector for Anthropic's Claude AI assistant. According to company officials, the integration allows Claude to generate ...

The customer experience conversation has become dominated by a singular narrative — deploy AI agents to automate support tickets, personalize marketing campaigns, and accelerate sales cycles. While ...

Richards building supply enhances its free Contractor CRM with instant property data for faster contractor bidding The ...

Turn inconsistent asset names into a system that improves searchability, reporting and day-to-day execution across teams. The ...