As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

Learn about using custom relationship management systems for GovCons — the key benefits, core features, best practices and long-term impacts of an effective strategy.

CRM is not a separate program, but a central pillar of the entire marketing department and therefore is a strategy, not a solution for data management or direct mailing campaigns. Customer ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

With the market becoming increasingly competitive, small businesses must find economical tools to help them manage customer relationships, streamline sales, and increase productivity. For any small ...

The consequences of data loss can be far reaching and have a huge impact on businesses. Marla Hay of Salesforce shares the ...

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