I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

Sales teams are always looking for ways to improve efficiency, close deals faster, and keep leads engaged. A Sales CRM system plays a vital role in managing customer interactions, tracking leads, and ...

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

The right CRM platform can help a charity transform how it manages and communicates with supporters, deepening relationships and ultimately bringing in more funds. But in a challenging environment of ...

FXBO, the provider of CRM solutions for multi-asset brokers, has announced the integration with Brokeree’s Social Trading for ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Salesforce is expected to roll out the full version of its largely anticipated Agentforce 2.0 offering. Read why I remain ...