Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

In business categories where switching providers ... make a point to capture that data in your customer relationship management (CRM) system. A CRM is a valuable tool for automating a highly ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...