Southwest Airlines said tweaks to its boarding process and new overhead bins should make trips smoother for passengers.

Southwest Airlines said it would refine its boarding and baggage policies after some early complaints from customers in the wake of sweeping changes in January.

There are a few changes coming to Southwest Airlines. The company is revamping its boarding process to improve traffic flow.

Last month, Southwest Airlines officially ditched its longstanding open-seating policy as it embraced an assigned seating ...

The board-by-group method isn't the most efficient way for passengers to get on a plane, but it does earn the airlines some ...

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...

American Airlines first-class and business-class passengers will now get even more of a head start when boarding. And, beginning in May, passengers on certain flights may need to get to the airport a ...

CHICAGO -- Good news for flyers who opt for the window seat: Your boarding zone will soon be prioritized on United Airlines. According to an internal memo from the Chicago-based carrier obtained by ...