Companies that focus on long-term partnerships instead of one-off transactions are better able to build a scalable revenue ...

Money is a deeply emotive subject, our attitudes to it vary wildly and we are reluctant to bring it up in conversation. Could ...

The buzz around artificial intelligence (AI) has transitioned from futuristic speculation to tangible reality, and nowhere is this more evident than in the customer experience (CX) industry.

CRM software is specifically designed to improve customer relationships, and provided you choose the right CRM for your business, your CRM software will do exactly that. One of the biggest ...

Yet only 13 percent of B2B marketers believe they have a firm grasp on how to integrate data into customer relationship management (CRM) systems, while four in 10 say they are novices, a study by Dun ...

you should have a better understanding of this topic and can use it to benefit your small business! CRM is an acronym for Customer Relationship Management, and it refers to a type of software ...