The Business Process Outsourcing (BPO) sector in India is growing at a remarkable pace, and one city rapidly gaining attention for its role in that growth is Mohali. Located in Punjab, Mohali is ...

While Guatemala has historically lagged in its development of strong English capabilities, the country could be poised to take a U-turn as the public and private sectors combine their resources.

Coming off the back of major investments into “smart cities” and fresh operations for global BPO players, Honduras has been in an ideal position to make bilingualism the centerpiece of its global ...

Sustainability is no longer just a fashionable buzzword. Today, sustainability is a key to meeting consumer expectations, complying with regulatory conditions and reducing operational costs. But what ...

Do you struggle to speak the right words in English? Many people feel nervous when interacting with their clients, patients and students. This happens when English is not your native language. You ...

South Africa leads in CX outsourcing, with the US its fastest growing source market for global business services from South Africa, writes Clinton Cohen, CEO of iContact BPO. As South Africa continues ...

South Africa's Business Process Outsourcing (BPO) industry is a dynamic sector and increasingly becoming a crucial player in global markets. This is in large part due to the country having a strong ...