If you order something from Amazon and don't want it, the return process is pretty clear: Just get a return label and send that thing right back. But for Amazon Fresh, the online giant's ...

5 AT FOUR. WELL, THIS YEAR, YOU MAY HAVE NOTICED AMAZON MADE A PRETTY BIG CHANGE, RIGHT? AFTER YEARS OF PRETTY UNLIMITED FREE RETURNS. NO MATTER HOW YOU SENT IT, THE COMPANY STARTED IMPLEMENTING A FEE ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

If you buy things from Amazon, you've probably returned things to Amazon. It's easy to do and if you're a Prime member, it's free, most of the time. But those free returns cost Amazon billions of ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...

In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

A Kohl’s employee working the Amazon return center went viral after posting a story about dealing with an aggressive customer. TikToker SergioSays (@sergivandiaz) filmed the video shortly after a ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

Amazon.com has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.