AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

Generative AI’s capabilities have even extended further, allowing for customization of some product designs and virtual try-ons. Combining both these capabilities, customers can ...

Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

Using AI-enabled customer relationship management (CRM) software can offer insights on lead generation, upsell or cross-sell opportunities, and customer service strategies. It can also provide ...

Aditya Pothukuchi, a technology expert based in the USA, has published groundbreaking work on artificial intelligence integration in customer relationship management systems. His comprehensive ...

We recently published a list of Top 11 AI News Updates on Wall Street’s Radar. In this article, we are going to take a look ...

Fabletics, the world’s most fashionable, high-performance active and lifestyle wear brand, has partnered with Iterable, an AI ...

The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

In this regard, Adobe is following the lead of Salesforce, which dominates the customer relationship management software ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...