Adobe has issued a statement agreeing to pay a hefty fine after years of customers complaining about a lack of transparency in its billing agreements — but it still doesn't think it did anything wrong.

The logo of the American multinational software company Adobe Inc. appears on a smartphone screen with another company logo in the background in Creteil, France, on March 11, 2026, before the release of its first-quarter financial results for fiscal year 2026.

Canceling a software subscription is supposed to be easy—that’s what US law dictates. Adobe, however, has played fast and loose with its Creative Cloud subscriptions in the past. The company was sued by the Department of Justice in 2024 due to its ...