It lists three factors to define "harassment by customers." First, the abusive acts and words are made by customers, business partners, facility users and other involved individuals. Second is ...

A Louisiana barista echoed the same complaints. The "handful [of customers] that you get each day who will berate or abuse you can take a drastic toll on your mental well being," he told Insider.

Q As the owner of a small business, I am increasingly struggling to deal with the rise in extremely rude and abusive customers coming into my store. I’ve heard that bigger chains send their ...

Some small companies have closed down because of the boorish and even violent behavior of certain customers. Harassment, abuse and unreasonable demands from customers have become such a problem in ...

A Florida woman is facing charges after an altercation with customers at the fast-food restaurant she managed turned physical. Carnael Irene, 19, is charged with aggravated child abuse and ...

Similarly, 24-hour convenience stores are training staff on how to respond to abusive customers and many outlets have introduced signs warning that misbehavior will not be tolerated and that the ...

If there's one unifying theory among American shoppers, it's that they're always right. After all, that's what we've been taught to believe for over a century: that the customer is never wrong, at ...

The bill mandates that firms establish clear rules against abuse and set up a system for victims to file complaints. The move follows a rise in workers quitting or suffering from mental illness due to ...

Convenience store chain Lawson Inc. has stopped requiring staff to wear name tags displaying their full names to protect employee safety and combat the growing scourge of abusive customers. The ...