Add Yahoo as a preferred source to see more of our stories on Google. Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

Oneida County has contracted with Prepared, which is a public safety technology company, to make the handling of calls to dispatchers more efficient.

MADISON (WKOW) -- In a 911 communications center, every second counts. But, critical seconds can be lost when non-emergency calls fill the lines. That's why Dane County said it's in the process of ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...