As Carnival Brand Ambassador John Heald posts answers cruise questions on his Facebook page, he often works in bits of his personal life. One of his Sept. 17 posts noted that he often gets called names by passengers, with "old fart" being one of the nicer ones.

Carnival Sunshine will arrive at the terminal for its first cruise on Feb. 11, said the director of Norfolk’s Half Moone Cruise and Celebration Center. This will be the start of year-round

Cruise lines face a challenge when it comes to deciding when to get involved. In many cases, the cruise line has to decide whether it's worth confronting a guest when a minor rule gets broken. That's most evident when it comes to dress codes and pool deck chairs.